Question 1

How to contact us?

Accepted Answer

We offer customers [availability on multi-channels to contact us](https://autonomoustrading.io/contact/): phone, SMS, bot, online meeting, and app private messaging. If you are not a paying user feel free to use the following options.

## Call us

Intuitive Code +351 21 123 0921

Alex: (646) 553 3008

## Create a Support ticket

Kindly [create a support ticket](https://support.autonomoustrading.io/faqs/create-support-ticket) if you are a customer by using your unique license number.

## Support for YouTube members

YouTube manages your subscription. Please contact them in case you have technical or billing issues.

![Our Mission.jpg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/myH4sChtUv/Our%20Mission.jpg)

Question 2

Eager to learn about Alex’s schedule on YouTube live-streaming?

Accepted Answer

Make sure you have a YouTube membership level 3, i.e. **livestream with chat.**

YouTube livestream for members-only is in beta, i.e. this is specifically related to YouTube development. Here's our suggestion to manage events.

* We will publish to the YouTube **community tab** before Alex goes live. 
* We will try doing it 48 hours in advance of the event.
* For your convenience, as general rule, Alex goes live **every third weekend of the month on Sunday, 12 AM London time, i.e. 7 PM EST.**
* There is a **10-minute countdown** before going live. The countdown is visible on the livestream.

![countdown.jpeg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/IZ91u7HSDJ/countdown.jpeg)

Do you have any suggestion to make it better for you? Let us know.

Question 3

YouTube Members-only Video Permissions

Accepted Answer

Learn about the YouTube subscription you need to play members-only video. It's very easy to figure out which is the subscription level required to watch members-only video content. We explain it using screenshots for your reference.

## Must-read

Any video content including **live trading** or **real-time trade alerts** published on YouTube - no stream needed - requires **membership level 3 - livestream with chat**.

For example, there are real-time trade alerts on Bitcoin, hence, only those with **membership level 3 - livestream with chat** can watch content.

## Video content for all members: level 1, 2 & 3

The following sample illustrates that any YouTube member can play video content. You have an example on this [article](https://blog.autonomoustrading.io/getting-started-with-youtube-for-members/).

![video-all-members.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/Asna3nYH4H/video-all-members.png)

## Content for video-only members: level 2 & 3

The following sample illustrates that YouTube video-only members, level 2, and level 3, can play its content. You have an example on this [article](https://blog.autonomoustrading.io/blink-charging-genius-investor-has-spoken/).

![video-members-only copy.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/BCzWZh92EW/video-members-only%20copy.png)

## Content for livestream with chat members: level 3

The following sample illustrates that YouTube level 3 members - livestream with chat - can play its content. You have an example on this [article](https://blog.autonomoustrading.io/market-genius-live-today-on-youtube-crashes-gamestop-508-to-126-within-two-hours/).

![video-livestream-level.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/eeoXdLGMaY/video-livestream-level.png)

Question 4

What is your roadmap?

Accepted Answer

The roadmap is linked to YouTube plans, hence it is **available on YouTube before you subscribe**. To learn about the roadmap, watch the video available on YouTube describing which premium features will be unlocked according to the number of subscribers on level 3. ## Unlocking extra features YouTube premium (above 10,000 members) and special (above 17,000 members) features will be unlocked once the total number of YouTube paying members on the level 3 - **livestream with chat** - reaches the numbers disclosed on the original video and official Alex Vieira documentation. Once unlocked, premium and special features will be available on **livestream with chat** membership level only. We invite you watching this [live streaming session for members only](https://blog.autonomoustrading.io/youtube-members-get-70-off-stock-market-analysis-best-ai-portfolio-and-risk-analysis/) to learn more about extra features, promotions and how working together we can help you. ![youtube-mmebership.jpeg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/iMPDbGEWAl/youtube-mmebership.jpeg) ## Live collaboration on YouTube: Chat and Interviews Chat is available by default on YouTube livestream with chat membership. Alex Vieira is willing to bring in interviews with up to 4 active users during live streaming sessions making it a richer experience for everyone eager to learn.

Question 5

How to get started?

Accepted Answer

Refer to this article [Getting Started with YouTube for Members](https://blog.autonomoustrading.io/getting-started-with-youtube-for-members/). Join on [Alex Vieira on YouTube for members](https://www.youtube.com/channel/UCreF6ptKRBCX5jg81vgUr3g/join).

# Market news and updates: level 1

![Market news.jpg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/7wffePKwg4/Market%20news.jpg)

# Video for members only: level 2

![Video  for members.jpg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/c2L2e8dPR9/Video%20%20for%20members.jpg)

# Livestream with chat: level 3

![Livestream with chat.jpg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/SWzeNj8Rvf/Livestream%20with%20chat.jpg)

Question 6

How to compare analysis?

Accepted Answer

Learn how to compare analysis, forecasts, and earnings call depending on whom you are purchasing from. ![CustomerCare-compare-plans.jpeg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/pk5fTpwSFS/CustomerCare-compare-plans.jpeg) Kindly use the following table and definitions available on the [official app documentation](https://doc.clickup.com/d/4a5y9-813/compare-purchasing-analysis). Would you like to learn what analysis is? find examples on this [article](https://support.autonomoustrading.io/faqs/what-is-analysis-forecast-earnings-call).

Question 7

Which courses do you offer?

Accepted Answer

Alex Vieira offers the course on the [best companies to invest in](https://ai.autonomoustrading.io/products/alex-vieira-on-best-companies-to-invest-in) which I highly recommend. We estimate the course to be delivered during the first semester of 2021. A price reduction is only available during pre-order status. ## How to Invest Get Started on YouTube You find hundreds of lessons on Alex Vieira channel on Youtube. Moreover, if you are a member you find invaluable content for members-only for a tiny monthly fee. Watch an [example](https://blog.autonomoustrading.io/how-to-get-started-investing-in-the-markets-for-beginners/). ![how-to-invest-get-started.jpeg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/xPzR59ES5b/how-to-invest-get-started.jpeg)

Question 8

What's the recommended minimum account size?

Accepted Answer

There is not a minimum account size. Learn how you can subscribe to [Alex Vieira on YouTube](https://www.youtube.com/channel/UCreF6ptKRBCX5jg81vgUr3g/join)

Question 9

Do you offer free Bitcoin live trading?

Accepted Answer

Yes, we offer [free live Bitcoin trading](https://trading.autonomoustrading.io/tickets/) and [paid Bitcoin analysis](https://aitradingbot.app)

## Bitcoin trading on YouTube for members only

As a subscriber to [Alex Vieira channel on YouTube](https://www.youtube.com/channel/UCreF6ptKRBCX5jg81vgUr3g/join) you find Bitcoin live trading made available in real-time to subscribers including

* live trading
* price target
* instructions on video
* different steps

## How to invest in cryptocurrencies

You are invited to read and compare to others the [existing articles on cryptocurrencies](https://blog.autonomoustrading.io/tag/cryptocurrencies/) including 100% accurate crypto trade signals and the world's best track record.

Question 10

Do you have a trial?

Accepted Answer

Absolutely! We want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

### Unlimited trial

No need to open an account, passwords or share any personal information with us. Learn more about [unlimited trials](https://ai.autonomoustrading.io/pages/trial) on different categories.

### Free Bitcoin live trading

Get your free ticket [here](https://trading.autonomoustrading.io/tickets/)

![shopify crypto trading.jpg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/SHjz5YkBI4/shopify%20crypto%20trading.jpg)

### Free live stream on YouTube

This article includes [free live streaming](https://blog.autonomoustrading.io/legend-who-bet-5-billion-against-gamestop-livestream-on-youtube/) on YouTube.

![youtube-mmebership.jpeg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/16UyzPzYmE/resources/iMPDbGEWAl/youtube-mmebership.jpeg)

### Free analysis

Get your [free analysis including 100% accurate price targets](https://blog.autonomoustrading.io/how-did-i-turn-snowflake-into-120-billion-market-value-shattering-historical-records/) on articles published in real-time.

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